Technical Support & Billing info
When you need help or have questions, log into your H-sphere Control Panel and search Support>> Knowledge Base. If your question is not answered, submit a trouble ticket.
Sending e-mail or a trouble ticket will get results. Requests are answered promptly, usually in less than 24 hours.
Phone: (856) 881-6000. Hours of Operation: 10 a.m. to 5:30 p.m. EST.
To contact billing, please e-mail us for faster results.
Info, Tutorials & Downloads
To use the Cart32 e-commerce program on your site, you must sign up for a Cart 32 plan.
Follow instructions in your confirmation e-mail and login to your H-sphere Control Panel to set up e-mail, MySQL, etc.
You will receive a second e-mail with instructions for logging into Cart32. Follow our Quick Reference Guide for the correct settings in your Cart32 admin panel.
If moving an existing cart to Sheer Web Host, attach an export file from the old cart.
We use the latest Cart32 Version (currently 8.xxx). See the “Version 8 Cheat Sheet” for a quick look at what’s changed since the last version.
See Cart32 Knowledge Base for detailed instructions. Happy e-commercing!
Download v.8 templates.
You can edit templates and images from within the Cart32 Dashboard. Click Shopping Cart >> Appearance 2.
|Migrating an existing Cart32 to Sheer Web Host||Cart32 Getting Started Guide Version 8|
|Dummy Credit Card Numbers||Sample Access database|
|Store32 Manual Version 8||Authorize.net payment gateway and merchant account|
|Web-Based Form Wizard for Add to Cart buttons.|| Cart32 modules. Install in the Joomla Extensions menu.
Joomla module for Sheer Web Host